Beagle Research Group, LLC is a five-year-old CRM analyst firm. We perform market research for vendors and advise end users in CRM selection, deployment and use. We also publish a steady stream of analysis on many of the industry’s most popular topics as well as emerging trends. For example, one of our core pursuits is researching emerging companies to understand current innovation trends. This research informs the advice we give our clients and readers.
Denis Pombriant, is the founder and principal analyst of Beagle Research. Throughout a twenty-five year career in the software industry Pombriant has held multiple sales and marketing management positions in emerging companies. In 2000 Pombriant joined Aberdeen Group as a senior analyst and, over the course of the next four years, became one of the leading voices in CRM and on-demand technology. At Aberdeen Pombriant held positions of research director and vice president of the CRM practice.
Through his research and writing Pombriant identified several inflection points in the CRM market including the tipping point for acceptance of the on-demand model. His forecasts have accurately predicted the rise of platform computing several years ahead of the market.
Pombriant founded Beagle Research in January 2004 and continues to pursue an active schedule of research, writing and public speaking. His active CRM research areas include social media and communities, sales and marketing, delivery models including SaaS and Platform as a Service (PaaS).
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Social CRM: What’s Working, What Ain’t - CRM Mastery e-Journal - CRM Best Practice and Industry News // March 3, 2009 at 10:20 am |
[...] constantly trying to understand what their customers are thinking and how they are feeling,” Denis Pombriant of Beagle Research Group, told CRM Buyer. “Because social networking sites have become repositories for their thoughts [...]
GUEST-BLOG: Oracle and Salesforce.com Duke It Out in Service | CRM Magazine Blog // September 9, 2009 at 6:34 pm |
[...] Denis Pombriant, founder and managing principal of CRM market research firm and consultancy Beagle Research Group, has been writing about CRM since January 2000, and was the first analyst to specialize in on-demand computing. His 2004 white paper, “The New Garage,” laid out the blueprint for cloud computing. A CRM magazine columnist, he often guest-blogs with us at destinationCRMblog.com, but his own blog can be found here. He can be reached at denis@beagleresearch.com, or on Twitter (@denispombriant). [...]
CRM Magazine Blog » GUEST-BLOG: The Perplexities (and Fun) of Oracle OpenWorld // October 13, 2009 at 1:20 pm |
[...] Denis Pombriant, founder and managing principal of CRM market research firm and consultancy Beagle Research Group, has been writing about CRM since January 2000, and was the first analyst to specialize in on-demand computing. His 2004 white paper, “The New Garage,” laid out the blueprint for cloud computing. A CRM magazine columnist, he often guest-blogs with us at destinationCRMblog.com, but his own blog can be found here. (His Reality Check column on Marc Benioff will appear in CRM’s November 2009 special issue on Salesforce.com.) He can be reached at denis@beagleresearch.com, or on Twitter (@denispombriant). [...]
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