Friend Clara Shih of Salesforce.com recently published “The Facebook Era” and is participating in April on a panel sponsored by Appirio on Facebook in the sales process. Register here. Shih is has a lot of talent and some important experiences already in her young life. She created Faceforce now Faceconnector for Salesforce.com. It was the first business application on Facebook. Shih is also product line director of AppExchange. Clara is busy traveling to promote the book and her ideas about selling and Facebook. Kudos to Clara for her insight and her accomplishments.