Congrats to Gartner on “New” Award

Posted: November 2, 2005 in CRM

Think about this:

When I was at Aberdeen Group, I  launched the What Works report and award as a way to identify the best CRM implementations of the prior year.  It was a pretty successful concept and we uncovered a lot of what was right with CRM at a time when every other analyst firm was playing a version of chicken little.  A year later Gartner came out with the CRM Excellence award. 

Just a coincidence.

Last year Beagle Research Group came out with the CRM WizKids report and award for innovation in CRM.  Just a few days ago, Gartner came out with their inaugural Gartner CRM Innovator Award. 

What a small world.

So, what did you think?

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