Beagle Research Group Recognizes Video Pioneers

Announces first annual Short Tale Award™ for Excellence in Video Use Stoughton, MA, February 8, 2011 — Beagle Research Group, today announced “The Beagle Short Tale Awards” for 2011.  Beagle gives the annual awards for various aspects of video production and use by front office software companies in sales, marketing, service and education.  Denis Pombriant, [...]

Next year is a strategic opportunity

Recessions are always a good time to rebuild your competitive infrastructure and the slow growth/recession of the last couple of years has been no exception.  On the stock market, the technology sector seems to be doing quite well.  After bottoming in the middle of the summer the software companies especially seem to be rebounding.  Microsoft, [...]

Analytics Is the Social CRM Secret Sauce

A lot of information is coming together this quarter that begins to put new spin on Social CRM.  While we’ve all been busy getting networked in our personal lives and professionally, a huge mountain of data has been accumulating that will make our work in social technology more valuable. Last week Harvard Business Review released [...]

SAS Bucks the Trade Show Trend

Trade shows have been dying for many years to the point that they have been all but totally supplanted by vendor sponsored conferences.  The vendors have become adept at the logistics of hosting large numbers of people for upwards of a week in cities like San Francisco, Orlando, Chicago and Las Vegas to name a [...]

SAS Unveils New Analytics Apps

It’s often hard to maintain high visibility in the marketplace if you happen to be a private company and for good reason.  Private companies tend to be small and they often do not attract the attention of the financial press precisely because the financial press thrives on the transparency and numbers that small companies prefer [...]

SAS Media Day

I am at the SAS Media Day in Cary, NC today and then on to Las Vegas for a SAS user conference.  The company is poised to announce several new products in the social media analytics space and I will report later along with my analysis.

Cloud9 Analytics raises 8 megabucks in C round funding

Not bad for a recession, that’s what I say.  The news from Cloud9 Analytics and Mayfield Fund says a lot about a lot.  First, the nearly moribund venture capital industry is showing signs of life after a couple of long, quiet years. Last year, 2009, was the worst venture capital year since 1997 measured by [...]

SAS announces Social Media Analytics

SAS introduced its Social Media analytics product today and, given that SAS is SAS, it will serve to give some new legitimacy to the field.  Social Media analytics has been around for a long time, probably as long as the Web minus a day or two.  But that doesn’t mean that SAS can’t add to [...]

Wisdom of Crowds, Chatter and SAS

One of Salesforce.com’s challenges in driving Chatter’s acceptance comes from positioning it for the buying public.  That’s a tall order since the company is simultaneously trying to establish a new product and its category. The product and the category are classified as social networking and leverage the wisdom of crowds — James Surowiecki’s idea.  But [...]